Credit amount of TDS cannot be more than your gross salary

Income Tax Income from Salary
1

Background : I made a job switch in Jan 2024 and from Feb 2024 I started getting payroll from some other company

Let’s call the company I worked from April 2023-Jan 2024 as company A and the other one as company B

When I upload form 16a and form 16b of company A, I am getting error message as

Credit amount of TDS cannot be more than your gross salary

I am not getting what is meaning of it. Can someone explain what to do? Shall I make my credit amount as gross salary amount which I see on quicko portal after upload form 16 of company A?

1 Like
2

Hi Vineet,

Can you please reach out at help@quicko.com along with the Form 16 that you have? The support team will analyse the issue and help you find a resolution.

3

Have mailed them. Still stuck. Can you share what I should add manually?

4

Hey @Vineet_Sharma,

I’ve escalated the issue. The team shall assist you with the ticket raised.

5

Hey

Thanks for prompt escalation. However, suggestion of helpdesk still does not work. I deleted salaries and for salary section I did ITD autofil option(as suggested in reply from helpdesk). But it returns me, “There is no salary to import”. How to go ahead?

I would request to kindly upload a video on how to use Quicko platform latest video again. Older videos are stale now

Overall not a good user experience compared to last time

6

Facing same issue when the two form16 is used. This is blocking the filing even when all the details are matched.

7

Facing similar issue, was this resolved for anyone?

8

Hi Sanay,

Please drop us an email to help@quicko.com and the team will help you resolve this.

9

I think we need to do something about this issue - not resolved even after reporting 1 month back. Only reply I got from platform was you can take our CA assistance service and again pay for that inspite of paying for Elite membership. Instead of upselling for sheer blind profit generation sidelining the customer, we can focus on customer experience; it can pay you well in long run. Amazed to see what just happened to quicko all of a sudden.

Had to go with my own CA at last instead of paying hefty more than double at quicko

Posting here so that others don’t get stuck. Folks facing this issue - directly go to their CAs. My CA reported that tax computation done was wrong by quicko.