Report / Resolve Errors on Glyde

Hey, we understand that have raised a ticket with us for the same. Our team will be in touch with you

Happening with me too.
[{ā€œerror_codeā€:ā€œEF20038ā€,ā€œmessageā€:ā€œInvalid Receipt number. Please retry and enter correct acknowledgement number.ā€}]

The issue seems to be at IT Departments side. As uploading the json form directly on incometax site also throws the same error.

@skr @Selva
Hey, looks like you are trying to file a revised return. Make sure to enter the correct acknowledgement number and try again. If you continue to face this issue, feel free to reach out to us at help@quicko.com

Hey! I am trying to file revised return and facing this same issue. However, I am not able to find option to correct the acknowledgement number on the quick webpage. What are the steps to correct acknowledgement number/ where is the button to do so?

Hey, here’s how can file a revised return on Quicko. However, if you continue to face issues, please write to us at help@quicko.com

[{ā€œerror_codeā€:ā€œEF20038ā€,ā€œmessageā€:ā€œInvalid Receipt number. Please retry and enter correct acknowledgement number.ā€}]

I am also getting this same error.

This error seems to be popping up for revised ITR filing.

Request you to sort this out as so many people are facing it.

Thank You.

Hey

@alexnazy @Ronak_Vishnoi @skr @Selva

Our team is looking into it and we will get back to you soon regarding the same. Thank you for your patience

Hey! I’m getting a similar msg.

What am I doing wrong?

Hey, can you write to us at help@quicko.com so that our team can look into it?

Many people seem to be having the same problem…

income tax error acknowledgement number - Twitter Search / Twitter

Hey @alexnazy @skr @Ronak_Vishnoi @Selva

Can you please give it another shot? If the issue still persists, feel free to write to us at help@quicko.com

@Sreetama_Chakraborty Yes. Seems to have been sorted out. I could file the revised ITR.

Thank You so much.

That’s great, glad we could help you out with your taxes